8k888 Privacy Policy — Your Data, Your Rights

This Privacy Policy ("Policy") describes how 8k888 ("the Platform", "we", "us", "our"), operator of the online casino and sports betting platform accessible at 8k888.ws, collects, uses, stores, discloses and protects personal information about you ("Player", "User", "you") when you access or use any part of the 8k888 platform, including but not limited to account registration, game play, deposits, withdrawals, customer support communications and marketing interactions.

By registering an account or using the 8k888 platform in any way, you acknowledge that you have read and understood this Policy and consent to the collection and use of your information as described herein. This Policy forms an integral part of the 8k888 Terms & Conditions. If you do not agree with this Policy, you must not use the 8k888 platform. This Policy applies to all players regardless of their location within Bangladesh, including players based in Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, Barisal, Rangpur, Mymensingh and Cox's Bazar.

8k888 collects the following categories of personal information in the course of operating the platform and providing services to Bangladesh players:

• Registration information: your full name, date of birth, mobile phone number, and chosen username and password at the time of account creation.
• Identity verification documents: copies of government-issued identity documents, utility bills or other KYC documents submitted during account verification, where requested.
• Financial transaction records: the amount, date, time and payment method of each deposit and withdrawal transaction on your account. Note: full bKash, Nagad, Rocket and Upay account credentials are never stored by 8k888.
• Platform usage data: your game play history, betting activity, session durations, login timestamps, device type, operating system, browser type and IP address.
• Customer support communications: records of all communications you have with the 8k888 support team, including the content of support requests, dispute records and any documents you share with us during a support interaction.

Where we ask you to provide information that is not strictly required for the operation of your account, we will make this clear at the point of collection, and providing such information will be entirely voluntary. 8k888 does not collect sensitive personal data categories such as racial or ethnic origin, political opinions, religious beliefs, health data or biometric data.

8k888 uses your personal information only for the following specific purposes, each of which is necessary for the operation of the platform or required by law:

• Account creation and management: to register your player account, verify your identity, process your login credentials, and maintain your account profile and preferences.
• Transaction processing: to process your deposits via bKash, Nagad, Rocket, Upay and bank transfer, to process your withdrawal requests, and to maintain accurate financial records for your account.
• Fraud prevention and security: to detect, investigate and prevent fraudulent transactions, bonus abuse, money laundering, underage gambling and other prohibited conduct, and to protect the security of the platform and all its players.
• Responsible gaming: to monitor your gameplay patterns and identify indicators of problem gambling, to deliver responsible gaming tools including deposit limit reminders and session time alerts, and to fulfil our responsible gaming obligations.
• Customer support: to respond to your support requests, resolve disputes, investigate complaints and communicate with you about your account.
• Service improvement: to analyse aggregated, anonymised usage data to improve platform performance, identify popular game categories among Bangladesh players, optimise payment flows, and develop new features. Individual player profiles are never used for this analysis without explicit consent.

8k888 takes the privacy of your mobile banking information extremely seriously, recognising that bKash, Nagad, Rocket and Upay accounts are central to the financial lives of many Bangladesh players. When you initiate a deposit or withdrawal via a mobile banking service, you are redirected to that service provider's own secure interface to complete the transaction. 8k888 does not capture, store or log your mobile banking PIN, full account number or any authentication credential during this process. The only payment data retained by 8k888 is the transaction reference number, the amount, the date and time, and the last few digits of the mobile number associated with the transaction (as needed for support and dispute resolution).

8k888 will never ask you to share your bKash, Nagad, Rocket or Upay PIN, password or OTP with any 8k888 employee, support agent or representative. If you are ever asked to share this information by someone claiming to represent 8k888, please treat it as a fraudulent request and report it to [email protected] immediately.

8k888 does not sell, rent or trade your personal information. We may share your information only in the following limited circumstances:

• Service providers: third-party vendors who assist 8k888 in operating the platform, including payment processors, identity verification providers, game studios (Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, Microgaming) and cloud infrastructure providers. These vendors are bound by strict confidentiality obligations and may only use your data to perform the specific services they provide to 8k888.
• Legal and regulatory authorities: where we are required to disclose information by applicable law, court order, or regulatory authority request. In such cases we will disclose only the minimum information required by the applicable legal obligation.
• Fraud and security partners: anti-fraud services, identity verification bureaux and cybersecurity providers engaged to protect the platform and its players from fraudulent activity. Data shared with these parties is subject to strict data processing agreements.
• Business transfers: in the event of a merger, acquisition, or sale of all or substantially all of 8k888's assets, your personal information may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

8k888 will never share your personal information with third-party advertisers, data brokers, social media platforms or marketing networks. Your 8k888 player data will not be used to serve you advertising on other websites or platforms.

8k888 uses cookies and similar technologies to operate the platform effectively and provide a consistent experience across your sessions. Cookies are small text files stored on your device when you visit 8k888. We use the following types: (a) Strictly necessary cookies — required for the platform to function, including keeping you logged in between pages and remembering your session language preference; (b) Performance cookies — anonymised analytics that help us understand which parts of the platform are most used by Bangladesh players, so we can improve them; (c) Functional cookies — to remember your display preferences and responsible gaming settings such as your chosen deposit limit.

8k888 does not use advertising cookies, retargeting cookies, or any third-party tracking pixels that allow external companies to track your behaviour across websites. You may disable non-essential cookies through your browser settings at any time; however, disabling strictly necessary cookies may impair your ability to use some parts of the 8k888 platform. On mobile browsers on Android and iOS, you can manage cookie settings through your browser's privacy settings menu.

8k888 retains your personal data for as long as your player account is active and for a reasonable period thereafter as required by applicable legal, regulatory and fraud-prevention obligations. Specifically: account registration data and identity verification documents are retained for a minimum of five years from account closure; financial transaction records are retained for a minimum of five years from the date of the transaction; customer support communications are retained for three years from the date of the communication; platform usage and game play data is retained for two years and then aggregated and anonymised.

When your personal data is no longer required, 8k888 will securely delete or anonymise it. If you request deletion of your account and personal data, we will process that request within 30 days, subject to our legal retention obligations. Certain data categories cannot be deleted before the minimum retention period has elapsed due to legal and regulatory requirements. We will inform you of any such retention requirements at the time of your deletion request.

8k888 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction and alteration. These measures include: 256-bit SSL/TLS encryption for all data in transit between your device and our servers; encryption at rest for sensitive data fields including stored identity documents; access controls that restrict internal access to personal data on a strict need-to-know basis; regular security audits and penetration testing of the platform infrastructure; and employee training on data security and privacy best practices.

While 8k888 takes all reasonable steps to protect your personal data, no internet transmission or electronic storage system is 100% secure. In the event that 8k888 becomes aware of a personal data breach that is likely to result in a risk to your rights or freedoms, we will notify affected players without undue delay and take all available steps to mitigate the impact of the breach.

As a player on the 8k888 platform, you have the following rights regarding your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Privacy Request — [Your Right]". We will respond within 30 days of receiving your request.

• Right of access: you may request a copy of all personal data 8k888 holds about you, including the categories of data, the purposes for which it is processed, and the third parties with whom it has been shared.
• Right to rectification: if any personal data 8k888 holds about you is inaccurate or incomplete, you may request that we correct or complete it. You may also update basic account information directly through your account settings.
• Right to erasure: you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. Where deletion is not possible due to a legal obligation, we will inform you and restrict processing instead.
• Right to restriction of processing: you may request that 8k888 restrict the processing of your personal data in certain circumstances, for example where you contest the accuracy of the data or where you have objected to processing.
• Right to object: you may object to the processing of your personal data for direct marketing purposes at any time. You may also object to other forms of processing where 8k888 relies on a legitimate interest basis; we will consider your objection and cease processing unless we have compelling legitimate grounds that override your interests.

To submit a privacy request, email [email protected] with the subject line "Privacy Request", your full name and registered mobile number. We will verify your identity before processing any request that involves disclosing, amending or deleting personal data, to protect against fraudulent requests.

8k888 is strictly an adults-only platform. Use of the platform is restricted to individuals aged 21 years and above. 8k888 does not knowingly collect personal data from any person under the age of 21. If we become aware that personal data has been collected from an individual under 21, we will immediately close that account, delete all associated personal data, and refund any deposited funds to the payment method used. If you are a parent or guardian and believe that a person under your care has registered an account with 8k888, please contact us immediately at [email protected] so we can take prompt action. Protecting minors from access to gambling is a responsibility 8k888 takes with the utmost seriousness.

The 8k888 platform does not contain links to third-party websites, social media profiles or external services. In the event that any third-party content or link is present on the platform, 8k888 is not responsible for the privacy practices or content of those third parties. We recommend reviewing the privacy policy of any third-party service before providing them with your personal information.

8k888 reserves the right to update or amend this Privacy Policy at any time. When we make material changes to this Policy, we will update the "Last updated" date at the top of this page and, where the changes are significant, notify registered players via their registered mobile number or by a prominent notice on the platform at the time of login. Your continued use of the 8k888 platform following the posting of an updated Privacy Policy constitutes your acceptance of those changes. We encourage you to review this Policy periodically to stay informed about how we protect your personal information.